Medical Support UK was established in May of 2015 providing both non-emergency and emergency transport services to the NHS and the private sector. These services include the transport of blood samples, patient records, medication and well-to-travel patients between hospitals, care homes and home addresses for a number of Trusts including University Hospitals of Morecambe Bay Trust and Lancashire teaching hospitals.

The company has since expanded to deliver Patient Transport Services with the focus being on Mental Health transport providing a Secure Cell Unit.

Medical Support UK believes that patient centred care is a priority and strive to provide an environment which put the following company values at the heart of everything we do.

These values have been created to provide a centralised framework which we believe are the important tools needed to achieve a high standard of patient care.

OUR CORE VALUES

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Teamwork

To be effective and efficient

Safe

To secure and protect

Caring

To have kindness and concern for others

Respect

To be polite and have gratitude

Honesty and Openness

To be sincere, truthful, trustworthy and open

Mission Statement

To provide a safe, reliable, honest service which offers a high-quality service driven by motivation to achieve the best outcomes for people.

Vision

To strengthen and grow by incorporating patients’ views, commitment and loyalty in everything we do.
To continually review and improve our quality to maximise our service to its full potential, ensuring we put our patients first.